Privacy Policy Last updated: 7 December 2025
This Privacy Policy outlines how we handle the collection, utilization, sharing, and safeguarding of personal information obtained via https://ourinnerspark.com (the “Site”). We prioritize the protection of your privacy and are steadfast in our commitment to safeguarding your personal data.
Who we are
Our website address is: https://ourinnerspark.com.
1. Collection of Personal Information
We collect personal data that you voluntarily provide when you:
- use our counseling, coaching, or psychological services
- contact us directly
- submit an inquiry or appointment form
- communicate with us through any means
This may include your name, contact details, and any personal or health-related information you choose to disclose.
When you submit a form, the information is processed by Google (our form service provider). Google may automatically collect technical information, such as IP addresses for security, analytics, and spam protection. We do not control Google’s internal data-handling or retention practices.
We do not collect more information than is reasonably necessary to provide our services.
2. Use of Personal Information
We use your personal data only for purposes reasonably related to:
- providing counseling, coaching, or psychological services
- responding to your inquiries
- scheduling sessions
- maintaining communication with you
- ensuring service quality and safety
We do not use your personal data for advertising, marketing, or unrelated purposes.
3. Disclosure of Personal Information
We respect your privacy and are committed to protecting your information. We do not share your personal data with third parties unless:
a) Required by law: When disclosure is needed to comply with legal obligations, regulations, or lawful requests.
b) With your explicit consent: When you authorise us to share specific information.
c)Necessary for service provision: When sharing is required to deliver services you have requested.
We do not sell, rent, or trade your personal data.
4. Protection of Personal Information and Your Rights
We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction, ensuring the confidentiality and security of your data.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted online.
5. Retention of Personal Data
We retain personal data only for as long as necessary to:
- fulfill the purposes it was collected for
- meet legal, regulatory, or professional requirements
Data submitted through Google Forms is stored on Google’s servers. We do not determine Google’s retention period for technical metadata such as IP addresses.
6. Your Rights
You have the right to:
- request access to the personal data we hold about you
- request correction of inaccurate or incomplete data
- request deletion of your data, subject to legal and professional exceptions
To exercise these rights, please reach out to us.
7. Cookies and Similar Technologies
Our website may use cookies to enhance your browsing experience. These may include session cookies for temporary data storage and persistent cookies for remembering preferences.
Additionally, because our site uses certain Google services (such as embedded forms or supporting tools), Google may collect data through cookies and similar technologies for security, analytics, and service functionality. By using our website, you consent to the use of these cookies.
You can manage or disable cookies in your browser settings, though some features of the site may not function correctly if cookies are disabled.
8. Embedded Content from Other Websites
Pages on the Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
9. Modifications to this Privacy Policy
We reserve the right to update this privacy policy at any time without prior notice to reflect any changes in our privacy practices, including how we collect or utilize personal information. Any amendments will be published on this page with a revised update date.
10. Contact Us
If you have any questions or concerns about this policy or our privacy practices, please contact us at contact[at]ourinnerspark[dot]com.
